Cookie Policy
What are cookies?
Cookies are small files, stored either in your computer or mobile device's memory, or hard drive when visiting most major websites. They help the site 'remember' if you've visited it before. In some cases the content you see on screen will be tailored to you. We use cookies on our website to improve its performance and give you the best experience. For an enhanced shopping experience your device will need to accept cookies. By accessing and using our website, you're agreeing to the terms of this policy and our Privacy Policy.
This doesn't mean we store anything financial, or personal details, such as your name or address, just on your browsing habits.
Information about you is used to understand how you use our sites. This can include information about your location, your IP address, and the equipment you are using. We use this information to help us improve our service, including contacting you if it seems you may have problems with our site. In addition, if you request information, we need to know who you are and how to contact you, so we ask for that information.
We use the Google Analytics, Hotjar and other similar services to help us understand your usage of our website, so we can improve it. This information is not disclosed to any other organisations. You can find a list of these service providers under our GDPR Compliance Statement
The legal basis for processing your data is 'contract'. You are entering into a contract to use the website, and we are contracting to make that possible. Your browser may ask for your consent to use cookies on the website. By using the website you enter into a contract for which cookies are required, consent to cookies being used is an artefact of web browsers. Cookie information is stored in your web browser and destroyed at the end of your session.
If you wish to contact us, our details are on the contact page. If you feel we are not being fair with you, please tell us, we would like to correct this.
You may complain about the processing of your personal data to the UK regulator, Information Commissioner's Office (www.ico.org.uk).
What we use cookies for
Security - Cookies are used to protect your personal data and prevent unwanted fraudulent activity.
The cookie function is used during navigating the site and filling out forms, through to checkout.
Shopping Experience - Cookies help to track visitors on our website, e.g. where they've come from, how long they remain on our site and what they tend to look at when on our site. This helps us to improve the browsing experience and tailor future updates, services or products that we provide.
Marketing - Cookies let us see how our new promotions and discount codes are working. This helps us improve our website design, can assist in future promotions and help us identify growing market trends from the consumers shopping experience and attraction to our offers.
Managing cookies
In all browsers, you can set them to block / disable cookies (see the 'Help' menu of your browser), but doing this will mean certain personalised features of our website won't be available to you. You can normally find these functions in under the File > Menu, or Tools icon in the most commonly used browsers such as Internet Explorer, Google Chrome and Safari.
About 3rd party cookies
Some cookies come from other sites that integrate with our own. These are partner sites such as FaceBook or Twitter. We don't use many and they are all generally marketing or social media sites which collect analytical data and are then used to show specific content to you, however, as these are set by other partners we don't actually control them. Please visit each site independently to see about their cookie policy.
